Refund Policy

Please read this Refund Policy carefully, because it governs how Inweave Studios LLP handles refunds related to your use of the website located at https://airclip.ai/ and our text-to-video AI service made available through the Site and related applications. This Policy applies to any paid subscriptions, usage fees, trials, or other purchases you may make through the Service once available. By using the Service, you agree to the terms of this Policy.

1. Pre-Launch / Beta Use

Airclip is currently in pre-launch / beta. Access may be free, limited, or provided through demos and concierge testing.

2. Paid Plans (Future)

When we introduce paid subscriptions or usage fees:

• Subscriptions. Charges for subscription plans are billed in advance. Subscriptions automatically renew unless canceled before the renewal date.

• Refunds.

  • First-time users: We may offer a limited 7-day refund window for first purchases if you are unsatisfied.

  • Ongoing use: Except as required by law, we generally do not provide refunds once a billing cycle has started.

  • Technical issues: If you are unable to use the Service due to a verified fault on our end (e.g., failed video renders, repeated service downtime), we may issue a partial or full refund or account credit at our discretion.

• Trials and discounts. Free trials and promotional offers are not eligible for refunds.
  
  
  

3. How to Request a Refund

To request a refund, email support@airclip.ai with:

• Your account email

• Payment receipt or transaction ID

• Reason for the request
  
  

We will review requests within 10 business days. Approved refunds are processed back to the original payment method; timelines depend on your payment provider.

4. Exceptions

Refunds will not be granted if:

• You violate our Terms & Conditions or Acceptable Use Policy

• Dissatisfaction is due to AI output style, quality variations, or creative preferences (since outputs are auto-generated and may differ from expectations)

• The request is made outside any stated refund window
  
  
  

5. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be notified via email or in-app. Continued use of the Service after updates means acceptance of the revised policy.

6. Contact

Questions about refunds? Contact us:
Email: support@airclip.ai